Health community product

Health Community

Support human-led peer and education communities with careful moderation, visible escalation paths and AI that helps people find information without diagnosing or prescribing.

Setup
£4,950.00
Management
£795.00/mo
AI credits
250,000/mo

Core deployment can begin in an afternoon*

Editorial illustration of a human-led health community with visible AI support

Who it is for

Built around real community work.

  • Peer support
  • Patient education
  • Member organisations
  • Resource navigation

Included in setup

A complete starting point.

  • Branded community
  • Private spaces
  • Resource directories
  • Moderation workflows
  • Human escalation
  • Managed launch

Product concept

Structured discussion with reviewable AI.

The preview uses fictional people and content. It demonstrates the intended product interface, not a live customer deployment.

Northstar CommunityConcept interface · fictional data

Featured discussion

What should new members know first?

HM

Harper · Community lead
Let’s collect the most useful starting points in one thread.

AI
AI thread summary

Members prioritise the code of conduct, introductions and the reviewed resource directory.

Generated by Sumi · review before publishing
JN

Jordan · Member
The topic map made it much easier to find earlier answers.

Integration options

Connect the useful parts.

  • Helpdesk
  • Email digest
  • Identity provider
  • REST API
  • Webhooks

One supported initial integration is included. Bespoke connectors are scoped separately.

Launch process

Choose → configure → connect → launch.

  1. Confirm goals, brand and governance.
  2. Configure spaces, roles and starter content.
  3. Connect the agreed initial system.
  4. Review, train owners and begin launch.

Recommended AI roles

Add the team you need.

AI agent · Member Support

Health Information Navigator

Navi · clearly identified AI

Helps members find reviewed resources and routes concerning content to human support.

  • Resource navigation
  • Plain-language summaries
  • Escalation routing
£395.00/mo32 credits/task
Review role & controls

AI agent · Community Operations

Community Moderator

Mara · clearly identified AI

Flags risk, organises review queues and explains each recommendation to a human moderator.

  • Triage reports
  • Suggest actions
  • Apply policy labels
£245.00/mo18 credits/task
Review role & controls

AI agent · Member Experience

Member Onboarding Agent

Ori · clearly identified AI

Guides new members through spaces, policies and useful first contributions.

  • Welcome journeys
  • FAQ guidance
  • Interest routing
£195.00/mo12 credits/task
Review role & controls

Common questions

Before you launch.

Is the afternoon launch guaranteed?

No. A standard core deployment can begin in an afternoon. Custom branding, migration, compliance review or engineering may require more time, agreed before work starts.

What happens after the first month?

The displayed monthly managed-service price continues only after scope and billing are confirmed. It covers the published operational service; custom work is separate.

Can AI act without people?

Agents work within configured boundaries. Consequential moderation, regulated content and external communications require the stated human review.

Launch package

Health Community, configured for your organisation.

£4,950.00 setup + £795.00/month management. First managed month is included in the cart total.