Monthly management
The operational layer, made explicit.
Your community remains a living system. The managed service keeps the standard platform secure, current and useful.
AreaIncludedSeparately scoped
PlatformMonitoring, standard updates, managed backupsMajor migrations or platform replacement
SupportOwner support and incident triageDedicated 24/7 support desk
AI configurationRoutine prompt, boundary and knowledge maintenanceNew bespoke agent development
IntegrationsMonitoring of the supported installed connectorNew unsupported or complex connectors
Moderation toolingQueue and policy-tool maintenanceManaged human moderation staffing
ReportingUsage and credit reportingCustom BI and data-warehouse projects